Your health is important to us and we’re taking additional safety measures in store to keep our community safe.

Providing disinfectant

wipes to sanitize carts

Providing sanitizer for

Customers and Associates

Additional store cleaning

and sanitizing

Encouraging all dd's

Customers to wear a

mask for everyone’s

safety

Adjusting operating

hours to allow for

additional cleaning

Limiting the number

of Customers in store

at one time

Encouraging social

distancing

One-way shopping aisles

Providing contactless

payment options

Providing personal

protective equipment

to our Associates

Plexiglass shields at registers

Providing daily health

checks for our Associates

Frequently Asked Questions

How do I know which dd's stores are open?

To see if your local store is open and for the latest operating hours, please visit our Store Locator.

Do you have special shopping hours for seniors and those with higher medical risks?

We have dedicated shopping hours every Tuesday from 9:00 AM to 10:00 AM for seniors and those with higher medical risks.

What is your Return Policy?

Given our recent store closures, we are implementing a temporary return and exchange policy that extends the return window to 30 days after a store's reopening. During this time, we will provide refunds in the original form of payment on merchandise purchased after February 16th. Additionally, to protect the health and safety of our Associates and Customers, we will be processing returns differently in-store. Returns will be help in quarantine for 72 hours prior to being returned to the sales floor. All other return policy terms apply. Please visit our Contact Us page for details.

Are the fitting rooms open?

To protect the health and safety of our Associates and Customers, we have closed all fitting rooms until further notice.

Do you allow merchandise holds?

To protect the health and safety of our Associates and Customers, we have suspended merchandise holds until further notice.

Are you offering curbside pickup or online shopping?

All our bargains can only be found in store. Thanks for being a valued Customer and we hope to see you in our stores soon.

To find out more about how we collect and use your personal information please see our Privacy Policy and Terms of Use.